FAQ

  • Will my data be used for purposes other than billing?

Unless you expressly consent, your personal and/or professional data will not be used for any purpose other than billing. In any case, and even if you have given your consent for the use of your data to inform you of the organization of offers, new products, etc., at any time you can request to stop receiving this type of information by any means (telephone, fax, email).

  • Why is so much data about me necessary?

Dulces Gamito requires the information requested before each purchase in order to correctly invoice the transaction with the customer.

  • Who is really making the sale?

Dulces Gamito is a family and private company located in Estepa, a municipality in the Autonomous Community of Seville, Andalusia. All sales of food products are made directly by Dulces Gamito through this website.

  • Is my credit card information stored anywhere?

Unlike other Internet shopping sites, the data referring to payment through our website is not stored in any of the cases. Since the payment is made directly through a bank, you can be sure that your credit card information is not processed and/or stored outside said entity.

  • What happens if I am not at home/at the office when my order is delivered?

The courier service will leave a note so you can be contacted. For security reasons, it is required that upon delivery of the order, the proof that it has been carried out satisfactorily is signed.

  • The price of shipping to my country is extremely expensive. What can I do?

All shipments are made by international courier service. Although Dulces Gamito has achieved competitive shipping rates, shipping prices to some countries are quite expensive. To reduce the shipping price per item you can try to buy a larger number of them in a single shipment.

  • How are shipments made?

All shipments without exception are made by courier service. In this way, it is guaranteed that the delivery of the order is carried out in a reasonable time and the quality of the shipment is ensured.

  • How is the price of my shipment calculated?

The price of each shipment is calculated automatically based on the selected items, their weight and their destination.



For any other questions, contact us:
[email protected]